RetailTrack Mystery Shopping has built a World-Class reputation on the quality of our mystery shopping programs. A big part of this quality comes from making sure we have the right people in the field as mystery shoppers.
What do we look for in a mystery shopper? Here are the big things:
- Dependable
- Punctual
- Comfortable with technology
- Good Improvisation skills
- Keen observation skills
- Strong memory skills
- Attention to detail
- Outstanding customer service knowledge and skills
- Customer-focus
- Objectivity
- Listening skills
- Willingness to accept and learn from constructive feedback
- Organised
- Good time-management skill
- Strong writing skills
RetailTrack leads the industry in mystery shopping quality control. When a shopper applies to be a mystery shopper, they are telephone interviewed and assessed before being given an assignment. Then, after each assignment they complete, they receive a rating from our supervisors. The better a shopper does, the more assignments they get.
Over the 20+ years in business, RetailTrack has built an active network of tens of thousands of shoppers - all of them meeting the above criteria.
Apply to be a RetailTrack Mystery Shopper!
Contact Us Today
To learn more about how RetailTrack can help your company stand out, contact us today at:
1-800-576-6860, or info@retailtrack.com
Industries
(See all)
- Retail
- Financial / Bank
- Restaurant
- Wireless
- Telephone / Call Center
- Healthcare
- Fitness
- Shopping Center
- Gas & Convenience
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